Policies

What vaccinations are required for my dog?

We require Bordetella, Distemper, and Rabies to be up to date and proof of vaccines supplied before their day care or boarding stay. We also highly recommend the Canine Influenza vaccine although it is not required.

What is your cancellation policy for day care or boarding?

We require a 24-hour notice for any cancellations or reservations including day care, boarding, and grooming. Owners that do not show on their scheduled day or cancel with less than 24-hour notice will be charged the scheduled rate, per dog, or charged at least one 24-hour period. A 2-day deposit is required for all boarding reservations, including holidays (Memorial Day, 4th of July, Labor Day, Spring Break, Thanksgiving, Christmas, New Year’s). A refund will only apply if we are able to fill your spot.

What do I need to bring for my dog while boarding?

The absolute minimum you need to bring is their food, enough for their stay, in an airtight container with their name, how much they eat, and when they eat. We do have community food if they run out or if you forget their food at home. If you do use our food, we charge $1 per cup. We do recommend bringing more food than your dog would normally eat if your dog is an active dog for all the extra play and calories burned!

You can also bring a bed big enough to fit in a crate their size, a favorite blanket, 2-3 toys, even a shirt you wore the day before to make them feel more comfortable. You can bring their favorite treats if you wish, but no rawhide bones are allowed. These are a choking hazard and need constant supervision. Snack time is 1pm and 9pm where we will give your dog a MilkBone Biscuit, which is also included with day care and boarding!

Does my dog need to be spayed/neutered and why?

Females need to be spayed between 6-8 months old. We can be more lenient on males until they start showing dominant behaviors, mounting, etc. which is typically around 10 months. Unaltered dogs change the dynamic of the group. When the time comes, owners can take their dog out of day care until they've been altered, and then resume day care again.

Do you allow any dog at day care?

No, we do not accept dogs who are aggressive towards any other dog, towards people, dogs who can climb a 6' fence, or eat rocks.

Do you accept puppies?

We take puppies as early as 3 months, as long as they have had their second set of vaccinations.

My dog takes medication, can you give it to them?

Yes! Prescription medication must come in the original pill bottle supplied by your vet so we know when and how much to administer. We charge $1 per administration. We also do insulin injections and charge $2 per injection. Insulin syringes must be pre-measured before dropping it off. Extra fees apply for any bandaging, changing of wraps as well.

We keep individual medication logs for dogs who require medicine per Colorado state law. We use these same logs to keep track if a dog is not eating or is sick during their stay.

What if my pet gets sick or requires medical attention during their stay?

In the event your pet gets sick during their stay and requires medical attention we will make every attempt to contact you, those on your contact list, and your emergency contact. If we feel your pet needs medical attention, we will transport them to our emergency vet, Amigo Animal Clinic. You will be responsible for all vet bills and transportation fees. If we believe the situation is urgent and it is after regular office hours, we will bring your pet to the closest emergency vet clinic.